Contact Us

We’re here to help. Whether you have a question about your order, sizing, products, shipping, returns, or anything else, our team would be happy to assist you.

Get in Touch

Customer Support

📧 Email: contact@hega-shop.com
🕐 Business Hours: Monday – Friday, 10:00 AM – 6:00 PM

We aim to respond to all enquiries within 1–2 business days.

Order Enquiries

For questions regarding an existing order, please include your order number when contacting us. This will help us assist you more quickly.

For example, you can contact us regarding:

Order status and delivery

Product availability

Size and fit

Returns and exchanges

Refunds

Damaged or incorrect items

General product enquiries

We'd Love to Hear From You

Have a question or simply want to say hello? Send us a message and we'll get back to you as soon as possible.