Contact information

Customer Support

📧 Email: contact@hega-shop.com
🕐 Business Hours: Monday – Friday, 10:00 AM – 6:00 PM

We aim to respond to all enquiries within 1–2 business days.

For questions regarding an existing order, please include your order number when contacting us. This will help us assist you more quickly.

For example, you can contact us regarding:

• Order status and delivery
• Product availability
• Size and fit
• Returns and exchanges
• Refunds
• Damaged or incorrect items
• General product enquiries

We'd Love to Hear From You

Have a question or simply want to say hello? Send us a message and we'll get back to you as soon as possible.